Terms of Service

What Tarotell.me is

Tarotell.me is an AI tarot app. You ask a question, draw cards, and get a written reading. You can ask follow-up questions on the same cards, flip a free daily card, or ask about cards you drew from your own deck.

For entertainment and self-reflection only

Readings are for entertainment and self-reflection. They are not facts or predictions you should rely on, and they are not a substitute for professional medical, legal, financial or mental health advice. Please don't make important decisions on a reading alone.

Tarotell.me does not offer therapy, counseling, diagnosis or treatment.

Readings are written by AI

Every reading and every answer to a follow-up is generated by AI. It is not a person, and not a doctor, lawyer, mental health professional or financial adviser. AI can be wrong, incomplete or inconsistent, and two readings of the same cards can differ.

Safety

If a question mentions suicide, self-harm, hurting someone, or someone threatening you, Tarotell.me will not draw cards or write a reading. It shows help lines instead. Questions about life and death, health, pregnancy, legal cases, investing, gambling, or eating get no predictive reading.

These checks can miss things. If you or someone else is in danger, call 911 in the US (or your local emergency number), or call or text 988. More on the Safety page.

You must be 18 or older

Tarotell.me is for adults. You must be at least 18 to use it. Companion chatbots may not be suitable for some minors.

Your account

You can draw cards without an account. To unlock a reading or buy credits or a plan, you sign in. Keep access to your sign-in method secure. You are responsible for what happens under your account.

Credits, plans and payment

New accounts get 2 free credits, and the daily card is free every day. Readings use credits:

• A reading with several cards: 2 credits
• A one-card reading: 1 credit
• A follow-up question on the same cards: 1 credit

You can buy credits in three ways (prices in US dollars, before any tax):

• 10 credits for $4.99, one time, no renewal
• Monthly plan: $9.99 a month, with 60 credits every month
• Yearly plan: $59.99 a year, with 60 credits every month

Plan credits are used before pack credits. Plan credits reset every month and don't carry over. Pack credits stay on your account for [credit pack expiry]. Credits have no cash value and can't be transferred, sold or exchanged for money.

If a reading is stopped for safety reasons after you spent credits on it, the credits are returned automatically.

Payments are handled by [payment processor]. We don't see or store your full card number. We may change prices. A new price applies to your plan only from your next renewal, and we'll tell you before it does.

Automatic renewal and cancelling

Monthly and yearly plans renew automatically at the end of each period and charge the payment method on file, until you cancel. You can cancel anytime from your Settings page. You keep your plan until the end of the period you paid for, and you won't be charged again. Stopping use of Tarotell.me does not cancel a plan.

Refunds

You can get a full refund within 7 days of your first payment. Details are in our Refund Policy.

Using Tarotell.me fairly

Please don't:

• use Tarotell.me to harass, threaten or harm anyone, or to break the law
• try to get around Tarotell.me's safety checks, or pull out its instructions
• copy, scrape, resell or reverse-engineer Tarotell.me, or overload it
• pretend a reading came from a real person or a professional

We may limit or close accounts that break these terms.

Your questions and your readings

What you type stays yours. You allow us to use it only to run Tarotell.me: to write your readings, keep your history, and keep Tarotell.me safe (see our Privacy Policy). You may keep and share your readings and share cards for personal, non-commercial use. The card art, text and design of Tarotell.me belong to us or our licensors.

Changes to Tarotell.me

Tarotell.me is new and will change. We may add, change or remove features. If we stop offering a paid plan, we'll tell you first and refund any part you paid for and couldn't use.

No guarantees and limits on liability

Tarotell.me is provided "as is". To the extent the law allows, we make no promises about readings being accurate or useful, and we are not liable for indirect or consequential losses. Our total liability to you is limited to what you paid us in the 12 months before the claim. Nothing in these terms limits rights you have under consumer law that can't be waived.

Governing law

These terms are governed by the laws of the Hong Kong Special Administrative Region. Disputes go to the courts of Hong Kong, unless your local consumer law gives you the right to bring them where you live.

Changes to these terms

We may update these terms. If a change matters, we'll tell you in the app or by email before it takes effect. The date at the top shows the latest version.

Contact

Tarotell.me. Email: [email protected].